CIO at the Helm: Scaling AI and Digital Transformation Across the Enterprise

What does it take to lead enterprise-wide AI transformation in one of the world’s largest manufacturing environments? May Yap, Senior Vice President and Chief Information Officer at Jabil, brings a unique C-level perspective to this question. Her view is grounded in experience scaling secure, governed, and trusted AI across more than 100 global sites.

In this episode, May shares how her team built the foundation for responsible AI at scale by aligning data ownership across the business, establishing centralized governance models, and empowering regional innovation. She discusses how AI is being applied beyond the factory floor into areas like finance, HR, and supply chain, and how CIOs today must act as both technologists and business strategists.

From creating a cross-functional data and AI council to launching organization-wide education on AI policy, May outlines the critical ingredients for success. She also explores the evolving role of the CIO as a change agent, shaping how modern manufacturing organizations operate, learn, and grow.

Whether you’re a technology leader, operational strategist, or digital transformation professional, this episode offers a roadmap for embedding AI into the core of your enterprise.

Topics discussed:

• How the CIO role is evolving from systems leadership to enterprise enablement
• The power of a cross-functional data and AI council in scaling trust
• Why FAIR data principles (Findable, Accessible, Interoperable, Reusable) matter for AI success
• The three strategic focus areas for AI investment in manufacturing
• How to empower regional teams without sacrificing governance
• Tactics for rolling out enterprise-wide AI policy and education
• Lessons learned from migrating decades-old systems to unified cloud platforms
• What the future of manufacturing looks like when AI is built into the fabric of the enterprise